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SPAA News

BA INTRODUCES STRIKE THREAT FREEPHONE LINE FOR AGENTS
British Airways makes freephone number available to the travel trade during strike threat ... British Airways has made a freephone disruption number, 0800 727 800, available to the travel trade for issues relating to the strike threat. Prior to Briti...

SPAA AND ABTA PRESENT UNITED FRONT ON THE CHALLENGES AHEAD!
SPAA President and ABTA Chairman confront the issues at 80th Dinner ...SPAA and ABTA, along with fellow travel sector bodies such as the GTMC, are pledged to present a united front to the incoming Government, whenever the interests of Members co-incide, a...

80TH ANNUAL SPAA DINNER SPANS THE OLD AND THE NEW!
.... Picture Gallery now viewable .... Click on 'Gallery' .... Picture Gallery now viewable .... Click on 'Gallery' ....More than 200 UK travel sector guests sat down in Glasgow's Crowne Plaza, Thursday evening, to celebrate the 80th occasion of the...

THREE WELL KNOWN FACES JOIN SPAA COUNCIL
Trio will add 'a fresh perspective and valuable experience and expertise' to Association's management group ...SPAA President Brian Potter has announced that well known travel sector figures Alan Milne - General Manager of D P & L Trave...

SPAA ‘SURPRISED AND DISAPPOINTED’ AT BA EXECUTIVE CLUB PROMOTION
Leisure agents and TMCs excluded from involvement in booking process ...SPAA Vice President and Air Convenor Kevin Thom has written to British Airways Head of UK and Ireland Sales Richard Tams to express the Association’s ‘surprise and disappointmentâ...

SPAA PROMOTES UNIVERSAL AIR TRAVEL PROTECTION CASE
Association hammers point home during Department for Business meeting ...A delegation from the SPAA has once again hammered home the point that all air travel – regardless of how and where booked – must be fully financially protected as part of any ne...

MEMBERS AND ASSOCIATES SIGN UP FOR mySPAA
New Association website inter-activity begins to take off ...An increasing number of SPAA Members and Associates are signing up for access to the closed user section of the recently launched http://www.spaa.org/ - mySPAA - reports SPAA Publisher Matt Bate...

SPAA’S SUBSTANTIVE RESPONSE TO EC PACKAGE TRAVEL CONSULTATION
Association reinforces call for financial protection of all air-based arrangements ...In its substantive response to the European Commission’s consultation on the 20-year old Package Travel Directive, the SPAA has renewed and reinforced its call for an...

MSP LODGES MOTION ON FINANCIAL PROTECTION
Brian Adam takes action following SPAA call for financial protection review ...In response to the call by SPAA President Brian Potter for a far-reaching review of travel consumer financial protection, MSP Brian Adam lodged a motion at the Scottish Parliam...

ADVICE ON FINANCIAL PROTECTION FOR GLOBESPAN CUSTOMERS
SPAA seeks guidance from Adminstrator following eClear failure ...SPAA Secretary Alisdair Tannahill has sought the advice, on behalf of Members, of PricewaterhouseCooper – the Adminstrator appointed following the failure of Globespan Group – in connec...

bmi MAINTAINS SUBSTANTIAL ANGLO-SCOTTISH SERVICES
90% of services operated last week, despite adverse operating conditions ...SPAA Associate airline bmi has reported operating a 90% complete schedule - all services - last week, at the height of the weather-related disruption in and around the UK.Yesterda...

SPAA LODGES STRONG PROTEST ON BA CANCELLATIONS
Scottish long-haul passengers left without regional connections ...SPAA Secretary Alisdair Tannahill has lodged a strong protest with British Airways, on behalf of Council and Members, following the cancellation of a series of flights between Glasgow and...